The Solution

I designed the program around a clear developmental journey — moving participants from Leading Self to Leading Others and eventually Leading Change. Each module built on the last, gradually increasing confidence and capability.

To keep the learning grounded, I brought in proven frameworks like Radical Candor, the GROW Model, and insights from Google’s Project Aristotle. But rather than presenting these as abstract theories, I translated them into simple tools and behaviours managers could use immediately in their day-to-day work.

The learning experience was intentionally active. Instead of relying on traditional quizzes, I built scenario-based tasks and rapid-response challenges that mimicked real workplace situations — difficult conversations, team friction, competing priorities. This pushed managers to apply the concepts, not just remember them.

The Result

The program turned leadership theory into a shared language across the organisation. Phrases like “situational leadership” and “ruinous empathy” became part of everyday conversations, helping teams align on expectations and approach challenges more consistently. Most importantly, new managers walked away with a practical toolkit they could use immediately, giving the company a reliable, repeatable way to grow its next generation of leaders.

Role: Learning Designer | Client: SAAS company | Tools: aXcelerte LMS, Google Workspace, Atlassian, Slack

The Challenge

The company had a familiar problem: brilliant technical staff were being promoted into leadership roles without the human-centred skills needed to manage people. As a result, new managers often felt unsure, inconsistent, or reactive when navigating team dynamics. The business wanted a scalable internal program that could close this gap — something practical, grounded in evidence, and easy to roll out to future cohorts.